Thank you Fed-Ex for everything you have done

[LooseCannon]

Aug 13, 2009 21:34:40 GMT -5 DonaldDemon said:

Aug 13, 2009 16:23:20 GMT -5 LordToneKing said:

I myself would have taken it up with Fedex and left Scott out of it. I mean it's not like it's all busted up, maybe get some cash back on your end and just deal with it...it's on the bottom of the cab where it's hardly noticeable anyways. It's eventually gonna get some scuffs and tears anyways if you gig with it

Not saying you're a bad dude or anything, just saying what I would do. Just a sucky senerio all around...that is a lot of money though

I wonder if Scott would sell me the old cab "as is" for a scratch and dent price?

I completely understand and actually dealt with Fed-ex first before eve telling Scott. I actually just called him to let him know I filed a claim and he offered to do that for me. He says he can write it off and it will be no problem. I do feel bad about it though.

I guess the fact that I don't make much money and buying a really expensive item is a big deal to me. I try really hard to take care of my gear and I do a pretty good job. That damage would always bother me.

Josh from Splawn said that the cab ends up in an auction somewhere. I can look nto getting you the information if you'd like.

Didn't Josh leave splawn?

[stratkiller51]

wow where did you hear that? as far as i know josh has his own store reble amps which he deals directly with scott splawn which my order will even though i bought it from reble amps will go straight from splawn headquarters straight to my house. hope thats a rumor, i tried to email josh yesterday but no answer back im depending on his word 2-3 weeks delivery tops!

[DonaldDemon]

Aug 17, 2009 15:10:08 GMT -5 stratkiller51 said:

anything over $500 has to be signed for so its not a matter of being at home its just the way they do expensive items, i guess im a straight 3 day shot from splawn to my house in tx and fedex has been very good for me, i think if you look at it realistically the cabs are heavy and if they make alot of stops to big hubs its alot of handeling and usually they come in at the end of the day or in the early night, its a real mad house at a hub center, im not sure how the boxes are but my qr (luckly) didnt have a scratch on it, i hope the 4-12's are packed well i know the qr was excellent! im going to worried until the cab hits my house anyway!and i will be watching the tracking and i will be there for it no doubt! i havent had to do a claim as ive shipped to england,australia,canada but i did pack it well! i also heard that once you file a claim it is to be picked up by fedex and then evaluated and then a check cut back and its a long process and my closest claim center was $250 miles away! im shipping off a new marshall 1960 slant to mo. from tx and i will be packing it tight and fedex will be my shipper, i doint want to even think of damage...

Scott packs it well and lines the whole box in 1/2" styrofoam but it's no match for forklifts and crazy fed-ex monkeys.

[DonaldDemon]

Aug 17, 2009 17:55:04 GMT -5 LooseCannon said:

Didn't Josh leave splawn?

He's back now.

stratkiller, you are talking about a different Josh from rebel amps.

[stratkiller51]

good! i though it was a different guy, i just shipped a new 1960 off and it has no foam in them so i at least doubled cardboard where i could and a heavy card board insert on the speaker cloth to the orginal box, should be fine..

[shredheadjhj]

I f-ing CAN'T STAND Fed-Ex... I've left letter on my door asking Fed-Ex to leave the shipment on my door sted AND leave it with my neighbor & both times they just left a slip on my door. I had to go to the big Fed-Ex plant to pick up my Splawn & I had to wait there for 3 hours even though they told me on the phone I would be able to pick it up at a certain time... I also had a WORLD of problems when trying to ship my last guitar I sold. The c*cksuckers didn't want to put insurance on my $2500 shipment AND they refused to pack it for me. GTFO. I hope Mr. Fed-Ex gets polio. UPS all the way, whenever possible.

[DonaldDemon]

Jan 3, 2010 13:17:43 GMT -5 shredheadjhj said:

I f-ing CAN'T STAND Fed-Ex... I've left letter on my door asking Fed-Ex to leave the shipment on my door sted AND leave it with my neighbor & both times they just left a slip on my door. I had to go to the big Fed-Ex plant to pick up my Splawn & I had to wait there for 3 hours even though they told me on the phone I would be able to pick it up at a certain time... I also had a WORLD of problems when trying to ship my last guitar I sold. The c*cksuckers didn't want to put insurance on my $2500 shipment AND they refused to pack it for me. GTFO. I hope Mr. Fed-Ex gets polio. UPS all the way, whenever possible.

I hear you man. The real problem is that all of them are a hassle and careless. Fedex, UPS, DHL, etc all suck in their own way. I had to drive almost 2 hours to pick my package up only to find they damaged it. It was a bummer but Scott really did his best and got the situation resolved. Now I have a minty fresh 4x12 that kills all other cabinets I have ever played!

[xbones]

When I got my QR last month, they must have dropped it hard or something. The tubes shifted and broke one of the feet for the preamp tube base. I called Scott and he said he could file a claim but I REALLY didn't want to box the thing back up and ship it back for that.

My cab is supposed to be delivered today...hopefully it's ok. Luckily I'm only a day away from Splawn. My cab was just picked up yesterday, and I'm getting it today.

[SmokinPaul]

Hey X...Best wishes for safe delivery of your new cab. What colors, speakers, did you go for? Slant, straight, or hybrid?

[xbones]

It's a hybrid with sb25s. White, w/ white grillcloth and black piping.

It arrived this afternoon. The box had a couple dents around the edges, but the cab was ok.

[austin]

what color, type of cab and speakers were in it

[chops]

I worked for FedEx for several years--14---and I never ship my packages with them. UPS or Postal Service all the way.