Street Rod info/help

[hollywood]

Well Scott and his guys built me an awesome looking street rod and extension cab rig. Josh Sage got me hooked with the details necessary for Splawn to create my highly anticipated rig.. And Splawn even got it to me on time for a certain deadline.
So this story up to now is perfect.....
But that is where it changes completely....
Enter Fed-Ex...
My rig arrived packed in boxes with Splawn's names on the outer boxes.
And both the boxes though they only had to travel one day about 3 to 3.5 hours look like they came from HELL.
Holes punched into and through them.... The bottom damage to the amp box was/is a forklift fork signature. I was so tripped by the look of the boxes, I made the Fed-Ex guy take note and then went home for the day and did not even open the boxes. I would have thought the rig was destroyed based on my past experiences with how other amp companies pack products.
So I took the amp and ext. cab out to take a look the next day and take digital pics of the boxes inside and out, and the foam Splawn packed the stuff in.
WOW! Splawn packs their stuff the best.
The foam was mortally/fatally wounded if were talking humans here. The box the amp was in had been dropped BIG TIME. The top right front corner was smushed in severely. The amp had hit hard enough to mash the rubber feet into the foam on the right bottom into the foam almost 1 inch..
But I was hopeful the stuff would be alright.
I talked to Josh and Josh from Splawn and informed them on where things were... So last night one week from the day they arrived I brought them home and turned stuff on and played it.
Man, the amp while it seems to be quiet, is very bass heavy.. No dialing it out. very muddy, and unclear.... This sounds like power tubes to me..
The treble control does not seem to do anything. The overdrive is very fizzy and phony sounding... This sounds like pre amp tubes to me..
The tranny inside on the right facing the amp is crooked due to one of the brackets bent to hell and the outer cover of the tranny is smushed in/dented like when a guy kicks a car door when he is mad.
I have about 3 small cosmetic things going on also.

I look at this rig and know how much time these guys all spent trying to help me including Josh Sage.
It breaks my heart that people that don't care like Fed-Ex can ruin something like this. Not to mention I don't want to end up with a rig that looks like it is less than B stock gear.
I only own the best gear, function and cosmetics wise. I know the guys will most likely do what we need to to cure this but what an extra amount of hassle now.
I will hopefully try some different tubes tomorrow in hopes that that is the sound/tone issue.... The bent up tranny etc... well I don't know?
What I could use if any of you do not mind is some settings you use and what tones you get from them..
I know bad sound from good but have no experience with the street rod on capabilities...
I would be SO GRATEFUL if you could provide these details. does this amp have a similiar cut like the Quickrod? A sharpness to it's tone if dialed in just like the QR. ?? Thanks again and Stay Tuned...........

[Hacksaw]

That freaking sucks! Next time dont sign for it.. let it go back.. wait-a-minute.. hope there is never a next time LOL. later man.

[hollywood]

Feb 20, 2011 0:54:50 GMT -5 Hacksaw said:

That freaking sucks! Next time dont sign for it.. let it go back.. wait-a-minute.. hope there is never a next time LOL. later man.

Yeah I hear ya. But you know how it goes, at work, completely slammed and customers standing , sitting, etc... Everybody is in a hurry and the Fed-ex guy shows up... He was great, I watched him from the truck to the office.. Very careful. but the guys before him.. Those guys suck.

[splawndude]

Wow.

What a crappy situation. So have you filed a claim and Splawn is working on a new amp for you?

Personally, I wouldn't even play the smashed up amp. I wouldn't be able to look at let alone play it. I'd box it up and ship it to Scott in the hopes that he can reuse some of the components. The fact that the transformer is damaged tells me you will not get any decent tones out of the amp. Literally, there are no bad settings on this amp (yes it is very similar to the Quickrod). Since you asked I would try bass=10am, mid=12noon, treble=0. yes try the treble on 0. gain=1pm, vol=10am

Good Luck

[hollywood]

No claim filed. I spoke to Josh Sage yesterday evening and I am supposed to e-mail him with the things wrong and digital pics so he can talk to Scott about this to decide what the best way to go is.
I guess me staying out of it and letting them decide is best as long as the outcome is reasonable.
Bad thing is that with my work schedule I may not be able to get the e-mail and pics out till the week end. For me time is harder to come by than money.
I do want to acknowledge one thing I can tell even with an amp with these issues. That is that this street rod with that 1/12 extension cab will fool ya if ya close your eyes. You start thinking the ole 4-12 is still right there.. eh....at least it is close enough to work.
Thanks for your reply Splawndude. I see you on other forums and boards also. I guess we both hang in the same spots.

[chobley]

Real sorry to hear of this HollyWood ..Like you said , Scott and company spent so much time/ effort creating a sweet rig just to be destroyed by the shipping company ..Those idiots really need to be held accountable for their actions .
Best of luck to you and I hope things get straightened out for ya..
JB

[splawndude]

Man, I hope this gets sorted but I see your predicament better now. You signed for it so now you can't make a claim - is that right? Damn. Yeah - hopefully Scott can work something out with shipper. I know how easy it can be though right? It is an honest mistake. One gets caught up in the tasks and gets distracted and the Fed Ex dude shows up and out of habit one signs their little pad because that is what one does when they show up.

Good luck on this Hollywood and keep us posted

[hollywood]

Thanks Chobley and Splawndude.
I made the Fed-ex guy make the notations about the external box damage on both boxes. I am not making or starting the claim out of respect for the procedures I have been told that exist between Splawn and the dealers.
When you have an order, issues or problems you are suppossed to go through the dealers.. This is straight from Scott himself. Scott told me this as we were speaking on the phone say around about a month or so ago.
I remembered this and when Josh Sage and I talked on the phone 3 days ago he asked me to send an e-mail documenting as much as I could and take digital pics. Then he would contact Scott and they would talk about the best way to go. I have been working so many hours I don't have time to even do this.
I am only home long enough to eat get cleaned up and sleep maybe 4 to 5 hours tops before I head back to work.
Sunday may be the first chance I get to do what I am asked.
Those guys can still file the claim if they need to, but it will be up to them. The upside is I am busy so I don't have the time to think on this messed up deal so much..

[splawndude]

I see.

I misunderstood. This was through a dealer. Going back through the dealer makes sense then. I thought this was a direct purchase. Yeah, just follow whatever Scott tells you to do. I'm sure everything will work out.

[hollywood]

I am curious what they will decide ?
On the one hand I am capable of the tubes issue, but I am not sure about the other things.
Kinda makes ya feel like you were just not meant to own one of these.
At the very least I got the answer to one of the biggest questions I had with going to this set up.
That was could this amp really be loud enough and carry enough to gig with instead of using a head and 4-12 cab..
The answer is YES!

[foehammer]

Hollywood, hey I'm a new member to the forum. I am actually waiting right now for my splawn sr w/cab to be delivered, should be in the next couple of hours from fed x and direct from Splawn. I'm sorry that happened to you man, I know how the wait and anticipation feels. Hope I don't have that problem.I want to know what the outcome was, how did Scott handle it and were you satisfied with the outcome?

[foehammer]

Yea I know 3 years later.....